By Sandra Mantz
In der 2. Auflage dieses Buches wird das bewährte Konzept der Erstauflage fortgeführt. Es regt zur kritischen Selbstreflexion an, sensibilisiert für Chancen und Risiken im eigenen Kommunikationsverhalten und erweitert das Bewusstsein für die Kraft der heilsamen Worte im Pflegeberuf. Es bietet Praxisnähe, Wortschätze, Übungsvielfalt und macht Mut zum guten Gespräch.
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Arbeitsbuch Kommunizieren in der Pflege: Mit heilsamen Worten pflegen (German Edition) by Sandra Mantz